The payment methods currently available for your purchase are shown at checkout. Availability can vary with your device, location and payment provider. Please use the checkout options shown for your order rather than sending payment details to us by email.
Currency and your order total
Our prices are in U.S. dollars (USD). Review the selected band, size, color, engraving option and quantity before paying. The final checkout total includes the item price, the $12.45 standard U.S. shipping charge per order and any applicable tax.
Payment processing
Payment is processed through Shopify checkout and its available payment providers. Follow any verification requested by your bank or provider within their payment flow. We will never ask you to email your full card number, security code, password or one-time authentication code.
If a payment does not go through
Check your billing details and the available funds or limits on your payment method. Your bank or provider can explain a decline or authentication issue. If you are unsure whether an order was placed, check for the confirmation email before trying again. You can contact us with the checkout email and any order number you received; do not include card details.
Order confirmation
After a successful order, we send a confirmation to the email address entered at checkout. Keep that email so you can refer to the order number when asking about delivery, engraving or returns.
Refunds
Approved refunds are returned to the original payment method. We normally inspect received returns within 2–3 business days. After we issue a refund, your payment provider may need another 5–10 business days to post it. See Returns & Refunds for the complete process.
For order corrections or cancellation, email us within 12 hours of ordering. Changes depend on processing progress and cannot be made after shipment.
Contact us
MarlaLeather
Online store: marlaleather.com
Email: contact@marlaleather.com
Phone: +1 (908) 537-3655
Business Office: 620 E Hill Rd, Glen Gardner, NJ 08826, United States
We operate exclusively online and do not have a physical storefront. Our business office is not a retail shop or a drop-off location for returns. Please contact us for return instructions before mailing an item.
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET), excluding holidays.