Privacy policy
Effective Date: October 22, 2026
This notice describes how MarlaLeather handles information when you visit marlaleather.com, place an order or contact us. Our shop runs on Shopify. If you have a question about your information, use the contact details at the end of this page.
Information you give us
When you order, we receive the information needed to process and deliver your purchase: your name, email address, billing and delivery addresses, phone number when supplied, product and variant choices, order history and payment status. If you request engraving, we also receive the text, instructions and any artwork or handwriting you choose to send. Please only send material you are entitled to use and avoid including sensitive personal information in engraving requests.
When you contact us, we receive your message and the photographs or documents you provide. We use these to answer your question and manage the related order, return or product issue.
Payment information
Payment providers available at Shopify checkout handle your payment credentials under their own privacy and security practices. We receive transaction information and payment status needed to manage an order. Please do not send full card numbers, card security codes, passwords or authentication codes by email.
Information from browsing
Shopify and enabled store services may collect your IP address, browser and device information, approximate location, referring pages, pages viewed and interactions with the cart and checkout. Cookies and similar technologies support functions such as keeping your cart, remembering preferences, protecting the store and understanding how it is used. Analytics or advertising services, where enabled, may measure visits, campaigns and shopping activity subject to applicable choices and consent requirements.
How we use information
We use relevant information to prepare and personalize orders, accept payments, arrange delivery, send order and shipment updates, answer questions, and manage changes, returns, exchanges and refunds. We also use necessary records to maintain the website, investigate payment problems or fraud, resolve disputes and meet tax, accounting and legal obligations. Order messages are separate from optional promotional subscriptions.
Who receives information
We share information as needed with Shopify, payment providers, shipping and fulfillment providers, email and communication services, and other providers that help operate the shop. A carrier, for example, needs a delivery address. If analytics or advertising services are enabled, they may receive browsing or transaction signals according to applicable privacy choices.
We may disclose information when required by law or as needed to investigate misuse, protect rights or handle a dispute. Providers may process information in countries other than your own and have their own privacy terms. You can read Shopify’s Privacy Policy for information about its services.
Cookies and advertising choices
Use available store privacy controls and Your Privacy Choices to manage applicable choices. You can also control cookies through your browser; blocking essential cookies can affect the cart and checkout.
Some privacy laws treat advertising-related disclosure as a sale or sharing of personal information even where no payment is made. Where applicable, you can opt out through available store controls or by emailing us. We do not trade customer information for money as a regular business activity.
Email preferences
If you subscribe to promotional emails, you can unsubscribe using the link in the message or by contacting us. We may still send confirmations, tracking updates, return instructions and replies needed to handle an existing purchase.
Retention and security
We keep information for as long as reasonably needed for orders, customer support, accounting, tax, fraud prevention and disputes. Some records may need to be retained despite a deletion request because of legal obligations or permitted recordkeeping. We use reasonable safeguards appropriate to our shop, but no online service can promise absolute security.
Your privacy requests
Depending on the law that applies, you may have rights to access, correct or delete your information, obtain a copy, or opt out of certain uses or disclosures. Email contact@marlaleather.com with “Privacy Request” in the subject and explain what you need. We may need to verify that the request concerns your information. Do not send identity documents unless we have explained why they are necessary and how to provide them.
Where applicable, California residents may request to know, correct or delete information and opt out of sale or sharing, including through an authorized agent. We handle requests according to applicable law and do not discriminate against customers for exercising privacy rights.
Children and other websites
Our shop is not directed to children under 13. Contact us if you believe a child has provided personal information so we can investigate. External websites, including tracking services, operate separately; please review their privacy notices when using them.
Changes to this notice
We may update this notice when the shop or our practices change. The effective date above identifies this version.
Contact us
MarlaLeather
Online store: marlaleather.com
Email: contact@marlaleather.com
Phone: +1 (908) 537-3655
Business Office: 620 E Hill Rd, Glen Gardner, NJ 08826, United States
We operate exclusively online and do not have a physical storefront. Our business office is not a retail shop or a drop-off location for returns. Please contact us for return instructions before mailing an item.
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET), excluding holidays.